ONLINE PATIENT TRIAGE
OUR ONLINE PATIENT TRIAGE SYSTEM IS DOWN AT THE MOMENT. WE ARE TRYING TO GET THIS SORTED ASAP. MEANWHILE IF YOU NEED AN URGENT APPOINTMETN PLEASE CONTACT THE SURGERY DIRECTLY.
Please use the link below to access our online appointment and queries service. We will no longer be accepting appointment requests over the phone. This service is only available between 08:00 - 16:00 Monday to Friday, or until we reach capacity for that day. If you require an urgent appointment between 16:00 and 18:30 you will need to ring 01494 474783. Please book Nurse and HCA appointments via the phone. When submitting your form you will then received a text message or phone call from the receptionist to advise when your appointment has been scheduled for. You may be asked further questions to ensure your queries is dealt with correctly. We are hoping this service allows our patients more access and reduces wait times on the phone. If you are unable to access the form or unable to complete it please call reception and they will complete the form for you online. Receptionists are unable to book on the day appointments with a GP or ANP via the telephone.
Due to increased demand, once we reach capacity for that day, we will not be accepting any more Triage Requests through the online portal. If you still feel it is urgent, then you can contact the Surgery directly via telephone on 01494 474783.
WEDNESDAY 18TH JANUARY 2023
WE ARE CLOSED ON WEDNESDAY 18TH JANUARY 2023 FOR STAFF TRAINING FROM 1.00PM - 6.30PM. IF YOU NEED TO SPEAK WITH A GP URGENTLY PLEASE CONTACT 111.WE WILL RE-OPEN AS NORMAL ON THURSDAY 19TH JANUARY 2023 @ 8.00AM
Please be advised the phone line will cut off if you are on hold longer than 45 minutes.
If you still require a Flu Vaccine we are running a Walk-In Clinic Monday - Friday between 5pm - 6pm.We are also having a Clinic on Saturday 12th November 2022 between 8.00am - 12pm. PLease book this via PATIENT ACCESS
We are delighted to announce that Dr Sangeetha Sreenivas is a Partner at Kingswood Surgery!
(Site updated 17/01/2023)