When We Are Closed

The surgery is closed from 18:30 until 08:00 the following day during weekdays, except during extended hours when the surgery is open on Tuesday and Wednesday from 07:00. When the surgery is closed your urgent medical care is provided by NHS 111.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In the case of difficulties reaching the 111 service in your area, please use alternative telephone number 0300 130 3035 (there is a charge for using this number).

Once a month we close for Staff Training from 1.00pm.  This is called Practice Learning Time, and we often do training for staff during these afternoons. 

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life threatening situation.

Call 111 if:

  • You need medical help fast but it's not a 999 emergency.
  • You think you need to go to A&E or need another NHS urgent care service.
  • You don't know who to call or you don't have a GP to call.
  • You need health information or reassurance about what to do next.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website